Privacy Policy

At MS Industries, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or purchase from our website or physical channels.

1. Information We Collect

We may collect personal and non-personal information including:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (handled securely via payment gateway)

  • Browsing behavior on our website

2. How We Use Your Information

We use the information we collect to:

  • Process orders and payments

  • Deliver products and manage shipping

  • Communicate order status and respond to queries

  • Improve our services and user experience

  • Send promotional offers, if opted in

3. Data Security

We use industry-standard encryption and security measures to protect your data. Your payment details are never stored on our servers.

4. Sharing of Information

We never sell or rent your personal information. We may share it with:

  • Logistics and delivery partners

  • Payment processing companies

  • Legal authorities, if required

5. Cookies and Tracking

We use cookies to improve your browsing experience and track website usage. You can manage cookie settings through your browser.

6. Your Rights

You can request access to, correction of, or deletion of your data by emailing us at privacy@royalchambal.com.