These Terms and Conditions govern your use of the website and purchase of products under the Royal Chambal brand.
1. Product Information
All products are described to the best of our knowledge and intent. However, packaging, labeling, and formulations may vary slightly based on manufacturing batches, without prior notification. Product images are for representational purposes only.
2. Orders & Pricing
We reserve the right to accept or reject any order at our sole discretion.
All prices are listed in Indian Rupees (INR) and are subject to change without notice.
Applicable GST and shipping charges (if any) are shown clearly during checkout.
3. Payments
Payments can be made via credit/debit card, UPI, net banking, or Cash on Delivery (COD) wherever available.
All online transactions are processed securely using encrypted payment gateways.
4. Shipping & Delivery
Orders are typically processed within 2–3 business days.
Estimated delivery timelines will vary based on your location and courier availability.
We are not responsible for delays caused by courier companies or unforeseen circumstances.
5. Cancellation Policy
Orders once placed can only be cancelled within 2 hours, or before they are processed for dispatch.
To request cancellation, please contact us at the earliest.
6. Limitation of Liability
MS Industries shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of the products purchased.
Our liability is limited strictly to the value of the product purchased.
7. User Responsibility
It is the customer’s responsibility to read product labels, descriptions, and usage instructions before use. We are not liable for any allergic reactions or side effects unless mentioned.
8. Intellectual Property
All website content including text, images, logos, and product designs are the intellectual property of MS Industries and may not be used or reproduced without written consent.
9. Dispute Resolution
All disputes, claims, or legal matters will be subject to the exclusive jurisdiction of the courts of Agra, Uttarpradesh.